How Can We Help?
Find answers to common questions about our premium menswear collections, sizing, shipping, and returns.
Frequently Asked Questions
TL Vastra is a premium modern fashion brand specializing in high-quality cotton shirts and contemporary menswear. We focus on premium fabrics, impeccable tailoring, and perfect fits to deliver a classy, comfortable look at competitive prices.
Yes, we are officially available on Amazon! You can shop directly from our website for exclusive deals or search for "TheLifestyleVastra" on Amazon to explore our store there.
Orders & Launch
We are launching our brand-new collection very soon! The website is currently undergoing final beta testing. Once we officially launch, all products will be live and open for orders. Stay tuned to our social media for the launch date and exclusive early-bird offers.
Shipping
Post-launch, all orders will be dispatched swiftly and delivered across India within 3 to 7 working days. You will receive real-time tracking updates via WhatsApp and Email as soon as your package is shipped.
Once the store is live, you can easily track your package by visiting the "Track Order" page in our main menu. Simply enter your Order ID or Tracking Number to view the real-time status of your shipment.
Payments
Yes, we do! To reward our customers for choosing secure online payment methods (UPI, Cards, or NetBanking), we offer an Instant Extra 5% Discount along with FREE Shipping on all prepaid orders.
Yes, we will provide a safe and reliable Cash on Delivery (COD) option after the official launch. However, we highly recommend prepaid orders to save extra on shipping and unlock instant discounts.
Returns & Exchanges
We understand that fit is everything in fashion. If you experience any sizing issues, you can easily raise an exchange or return request within 7 days of delivery through our website or customer support. Please ensure the product is unused and tags are intact.
Product Details
We source 100% Premium Cotton and high-grade cotton blends that are extremely breathable, comfortable, and skin-friendly. If washed according to the care instructions provided, the fabric will retain its color and texture perfectly.
Support
For any queries or assistance, you can drop us an email at support@tlvastra.com or contact our team directly at 9756846745. Our support team typically responds within 24 to 48 hours.
Still have questions?
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